DCFS launches enhanced online system for reporting child abuse, neglect


SPRINGFIELD (HOI) — The Illinois Department of Children and Family Services is launching an enhanced and streamlined online reporting system, as well as optimizing its website for easier submissions through mobile devices.

The state department is doing all of this to make reporting allegations of neglect and abuse easier for the public and mandated reporters.

According to a release from the DCFS, the updated site has improved entry fields, clearer instructions and fewer necessary clicks — reducing the time required to make reports and providing a convenient alternative to calling the 24-hour hotline.

During the early months of the coronavirus pandemic while families were secluded at home, children were less likely to be seen by other adults, including mandated reporters such as teachers, according to DCFS. Less than 50 percent of reports of suspected child abuse and neglect were reported in April 2020 compared to April 2019.

The agency says online reports through the enhanced site have increased quickly since its launch — with 434 online reports in the last full week of September, compared to 173 filed during the same time in 2019.

To make a report of suspected child abuse or neglect online in a non-emergency situation, visit https://dcfsonlinereporting.dcfs.illinois.gov/.

To make a report by phone, call 1-800-25-ABUSE (800-252-2873). Calls and online reports may be made 24 hours a day, seven days a week.  For all emergency situations, calls should be made to 911.


October 9, 2020 at 07:59PM

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